Privacy Policy

1. Data Controller

Personal data collected through the melagodo.fr website is processed by: Melagodo, 10 Rue Nélaton, 75015 Paris. Email: info@melagodo.fr

2. Data Collected

We collect only the data necessary for the management of reservations and customer relations, including: first and last name, email address, phone number, date, time and reservation details, browsing data (cookies, analytics), technical logs related to site operation. We do not collect sensitive data.

3. Purposes

Data is used to: process reservations, confirm, modify or cancel a reservation, respond to contact requests, improve the site and user experience, ensure site security. We do not sell your data.

4. Legal Basis (GDPR)

Processing is based on: contract execution (reservation), legitimate interest (service improvement and security), consent (cookies and audience measurement), legal obligation (billing, accounting).

5. Processors & Recipients

To provide our services, we may use the following providers: TheFork (reservation management), Google Analytics / GA4 (audience measurement), Google Tag Manager (tag management), Meta Platforms (advertising via pixel if enabled), Google Workspace (messaging), Web hosting (e.g., Firebase or equivalent). These providers may process certain data on behalf of Melagodo in compliance with GDPR.

6. Cookies

The site uses technical cookies and, based on your consent, analytical and advertising cookies. You can accept or refuse cookies during your visit or through your browser settings.

7. Retention Period

Reservations: 12 months after the visit. Technical logs: 6 months. Analytical cookies: 13 months maximum. Contact data: 12 months. Accounting documents: 10 years (legal obligation).

8. Transfers Outside the EU

Some providers (e.g., Google, Meta) may transfer data outside the EU. These transfers are governed by the mechanisms provided by GDPR (standard contractual clauses).

9. Your Rights

Under GDPR, you have the following rights: access, rectification, erasure, objection, restriction, portability, withdrawal of consent. To exercise your rights, contact us at: info@melagodo.fr

10. Security

We implement technical and organizational measures to protect your data.

11. Contact

For any questions regarding this policy: Email: info@melagodo.fr. Address: 10 Rue Nélaton, 75015 Paris